Help & Advice

How do I place an order?

1. When you’ve found a product you like, make sure you check product specifications such as size and color. You can also find more detailed information, such as sizing tables, if you scroll down the product detail page.

2. When you’re ready to place your order, you can click “ADD TO CART” and continue to the checkout, or you can add the product to your cart first and continue shopping.

3. If you want buy all the items in your cart, simply click “CHECKOUT” to place your order.

Note: once the order has been paid, you are unable to change the shipping address. However, you can contact us to send any updates.

How do I pay?

On D-Wares everything is handled by PayPal, the most secure payment system around the web.
With just one click you have your secured order.

I haven't ordered this, the description was wrong. What can I do?

If you are not satisfied with the product you received, please contact us to agree on a solution.
We guarantee your money back.

You can file a dispute via contact form, or directly to e-mail

Can I change order details such as size, shipping etc.?

Unfortunately, order details cannot be revised after an order has been placed successfully.

However, if D-Wares delays shipping for several hours, due time-difference, holidays, etc., you might just have the chance to change your order details.

You can also cancel the whole order before your order is shipped out.

In this cases, contact us on as soon as possible.